• These Terms and Conditions cover limitations and exclusion on the liability over the Company. These Terms and Conditions are applicable to You and are governing the use of Cabs throughout India.
• You are bound by the following Terms and Conditions and are legally in contract with the Company. These Terms and Conditions apply to all the Services offered by the Company collectively with any additional Terms and Conditions that may be applicable to the specific Service used or accessed by You or offered by the Company.
• You warrant that the information you provide to the Company is accurate and complete. The Company is entitled to at all times verify the information that you have provided. You may only access the Service using authorized means. It is your responsibility to check to ensure you download the correct mobile application for your device or visit the correct portal or dial in the accurate call center number. The Company shall not be liable if you do not download the correct mobile application or visit the appropriate web portal or dial-in the correct call center number. The Company reserves the right to discontinue or introduce any of the modes of booking Taxi
• You will not use the taxi for any unlawful purpose; or in any way that interrupts, damages impairs, or renders the taxi less efficient.
• You will refrain from doing anything which we reasonably believe to be disreputable or capable of damaging our reputation;
• You acknowledge that we have limited control over the nature and content of information and chat transmitted or received by you or other users of Taxi. Although we reserve the right to do so, we do not monitor such content in the usual course of business and will not be liable for any such content. If you have a complaint about another user please contact us via the application.
• You will comply with all applicable laws;
• You will treat the Drivers introduced to you through us with respect and not cause damage to their taxi or engage in any unlawful, threatening, harassing, abusive behavior or activity whilst using their Taxi or the Service;
• You will compensate and defend us fully against any claims or legal proceedings brought against us by any other person as a result of your breach of these Terms.
• You agree that the Company does not assure you of the availability of a Taxi even after accepting and/or confirming the booking.
• Please note that we are not responsible for the behavior, actions, or inactions of Drivers of Taxis, or the quality of Cabs that you may use.
• By using the mobile application of the Company, you further agree that:

• • You will download the application for your sole, personal use and will not resell it to a third party;
  • You will not authorize others to use your account;
  • You will not assign or otherwise transfer your account to any other person or legal entity
  • You will not use an account that is subject to any rights of a person other than you without appropriate authorization;
  • You will not use the application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes;
  • You will not use the application to cause nuisance, annoyance, or inconvenience;
  • You will not impair the proper operation of the network;
  • You will not try to harm the application in any way whatsoever;
  • You will not copy, or distribute the application or other Company content without written permission from Company;
  • You will keep secure and confidential your account password or any identification we provide you which allows access to the application;
  • You will provide us with whatever proof of identity we may reasonably request;
  • You will only use an access point or 3G data account (AP) that you are authorized to use;
  • You will not use the application with an incompatible or unauthorized device;
  • You will comply with all applicable laws from your home nation, the country, state, and/or city in which you are present while using the application.

The Company reserves the right to immediately terminate the use of the application should you not comply with any of the above rules.

You can check our fare via.

• Our mobile App
• Through the website chikucab.com
• For one-way routes, kindly visit https://chikucab.com/taxi/one-way-cabs/

You can generate your booking ticket through the Chiku Cab website/mobile app or can get a generated ticket with the help of our customer support executive.

You will receive the booking confirmation ticket through SMS/email/WhatsApp.

You can get a booking done over call; however, you can book a cab on your own through the Chiku Cab website/mobile app.

Yes, you will need to pay just 18% amount in advance for the confirmation of your booking.

You need to book a cab at least three hours prior to your journey time. However, Chiku Cab suggests customers book an outstation cab as soon as their trip is confirmed to get better rates and even discounts too.

At Chiku Cab, you can book and travel in Outstation cabs. One-Way cab, Round trip, and Airport transfer as per your choice and convenience are provided at economical and affordable taxi fare.

Few more reasons for it:

• Easy online booking
• Verified and Professional Drivers
• All cabs are new and A.C
• We follow all the safety issues of the customer
• 24*7 customer support with no hidden policy
• Online Payment mode (with a valid ticket, and invoice)

Yes, at least any one ID Proof which is Govt approved like:

• Adhar Card
• PAN Card
• Voter ID

No, you can use our service fully without the need to register; only you need to provide your details at the time of booking.

Chiku Cab normally sends you cab details (cab number, cab model, RC details, Cab photo if required) and driver information (Driver name, Driver number, DL, Adhar) at least 3 hours before pick-up time on your WhatsApp number, email, and SMS.

Toll-Tax is charged by NHAI & respective authorities for using National & State Highways.

It is not included in the Outstation trip, One-Way Trip, or Round Trip Fares. It needs to be directly paid by the Guest @ Toll-Booths.

Toll-Tax & Parking Charges are not included in the invoice. Please collect Toll-Tax receipts directly @ Toll-Booths. State tax paid by the customer is always extra.

Note: For One Way Trips, Only One-Way Toll Tax is applicable.

You can make changes to your booking directly through your Chiku Cab customer account or call our customer support team 844-844-5504 or mail us info@chikucab.com

The software support charge is the Chiku Cab mobile application maintenance charge that is paid monthly in the first week of each month.

You need to pay Rs. 300/- as a monthly software support charge each month.

If you don't pay the monthly software support charge, your application & vendor-ship account will be blocked for that particular month & your whole Wallet amount will also be deducted on a temporary basis until you pay that charge. Once you paid, the same amount will be added again.

Yes, it is mandatory to pay each month to keep your application active & updated.

No, you can't get bookings without paying a software support charge until & unless you don't pay the same.

Do I need to make payment in advance to book Outstation cab, One Way, Round Trip with Chiku Cab

Yes, you will need to pay just 18% amount in advance for confirmation of your booking.

How can I pay the advance amount

You can pay the advance amounts through highly secure payment GATEWAYs (PAYU, INSTAMOJO) or UPI ID, GOOGLE Pay, PAYTM, or Phone pe. You can also transfer the advance amount to our current account.

What is peak season? Are the prices different during the peak season

Peak season means when cabs are not available at a normal rate.

No, rates are not different during the peak season, but discount coupons or other benefits are not provided.

How much Chikucab cost for driver night charge

Driver Night charge is conditional if applied when the driver drives after 9 p.m to 6 a.m

250/- for COMPACT, SEDAN, SUV

300/- for Assured cabs

It is always extra because it is conditional

Do I need to pay for extra pick up and drop during the outstation cab booking

Yes, it is applicable only for One-way cab booking, Airport transfer, and Local cab. It is not applicable for Round trips, multicity, taxi packages. You have to pay 250/- for every extra pick-up or drop

Do I need to pay for a carrier for outstation cab booking

Yes, you have to pay extra for the carrier, and the rate will depend on the cab category.

300/- for Compact and Sedan cab

500/- for SUV cab

How can I book cheap cabs through Chiku Cab?

Chiku Cab helps you with online outstation(Round trip/One way), Local, Airport transfer, Taxi packages, and Tour packages at the lowest taxi fare, comparatively much lower than other online-based companies, local tour operators & taxi operators. Chiku Cab will also provide a Discount coupon for every outstation /Local/Taxi package/Tour package booking.

How is the total taxi fare calculated for outstation taxi service?

Outstation taxi fares constitute various components as below:

• Base Fare Rate: This is the base rate that will be charged on every outstation traveled with a minimum charge. The rate varies with car models and operators.
• Minimum KM charged per day: There is a minimum distance that will be charged for every day of usage. In case the actual traveled distance is higher, the latter will be charged. Generally, the minimum distance charged per day is 250KM but it will change according to the city and state (in a few cities and states it will be 300 km).
• Please consider the following example for clarity: If you are using the vehicle for 3 days the minimum we will charge you for is 3*250=750 Km,
• In case your actual usage for the three days (combined) is less (say 500 Km) we will still charge you for 750 Km and in case your usage is higher than 900, we will charge you for your actual KM used.
• Daily Driver allowances: For intercity travel, customers need to pay driver allowances. The allowance amount varies with the operator. Some operators might also have separate day and night allowances.
• Toll, parking, and state taxes: These will be charged on the actual at the end of the journey. You need to settle this with the driver in return for the relevant receipts. You can always call us on our helpline in case of any discrepancy.
• Definition of a day: Day is defined as 12 midnight to the next day 12 midnight for all calculation purposes.
• Extra K.m charge is also mentioned in your ticket
• GST 5% is also applicable on every booking

Local / Airport Transfer taxi fares constitute various components as below:

• Base fare: This is the base rate that will be charged. The base fares are generally available as 6-hour 60 KM and 8-hour 80 KM packages, 12 hours 120k.m
• Additional KM charges: In case the actual travel is more than the KM mentioned in the base package, an additional amount per additional KM needs to be paid.
• Additional hour charges: In case the actual hours are more than the usage hour mentioned in the base package, an additional amount per additional hour needs to be paid.
• Toll and parking charges: These will be charged on actual at the end of the journey. You need to settle this with the driver in return for the relevant receipts. You can always call us on our helpline in case of any discrepancy.
• Driver Day charge: For every Local taxi package Driver DA charge is applicable; it will be 250/-
• Driver Night charges: If the driver drives after 9 p.m to 6 a.m then a driver night charge is applicable
• GST 5%: As per Govt norms, it is applicable