Chiku Cab is available for Android, and you can download it through the Google Play store. Download Chiku Cab App

Chiku Cab provides 3 major categories of cabs according to their fuel segments:

• In CNG Segments: Compact, SEDAN, Prime Sedan, SUV
• In Diesel Segments: Compact, SEDAN, Prime SUV, Prime Sedan
• In Assured categories either CNG or Diesel: Compact, Sedan, SUV

Chiku Cab provides Outstation cabs, One-way, Round Trip, Multi city, and Taxi Packages with professional drivers and verified cabs. We have our own customer support, easy payment options.

Yes, we operate in all the major cities of INDIA.

Yes, we provide various taxi packages. For more details, kindly visit our package section or call our customer support team 844-844-5504

We provide outstation cabs, Local sightseeing, and taxi packages in famous tourist places like Shimla, Manali, Delhi, Jaipur, Udaipur, Varanasi, Gaya, Ooty, Jodhpur, Gangtok, Goa, Kanyakumari, and many more...

Chiku Cab covers more than 200+ cities across INDIA, and some of the most popular one-way, Round trip, Multi-city routes are Delhi to Chandigarh cab, Delhi to Jaipur cabs, Delhi to Agra taxi, Bangalore to Chennai, Chennai to Bangalore, Mumbai to Pune, Chennai to Ooty. For more details, kindly visit our One Way cab pages.

In a One-Way, cab booking you take a transfer from one city to another city only for the forward trip, therefore do not need to pay round trip, both side toll tax. In one way trip, only one halt is allowed during the trip. If you just need a drop. A one-way drop with Chiku Cab is typically 10% to 50% (depending on cab availability) cheaper than a round trip. The price of the one-way trip is determined by our system automatically and is a function of the probability of the driver getting a fare for the return trip.

No, we cannot provide self-drive cars.

No,

Yes, small pets are allowed, but you will need to specify this at the time of making a booking.

Extra charge will be applicable. For confirmation, kindly call our customer care 844-844-5504/ 628-082-0037

• These Terms and Conditions cover limitations and exclusion on the liability over the Company. These Terms and Conditions are applicable to You and are governing the use of Cabs throughout India.
• You are bound by the following Terms and Conditions and are legally in contract with the Company. These Terms and Conditions apply to all the Services offered by the Company collectively with any additional Terms and Conditions that may be applicable to the specific Service used or accessed by You or offered by the Company.
• You warrant that the information you provide to the Company is accurate and complete. The Company is entitled to at all times verify the information that you have provided. You may only access the Service using authorized means. It is your responsibility to check to ensure you download the correct mobile application for your device or visit the correct portal or dial in the accurate call center number. The Company shall not be liable if you do not download the correct mobile application or visit the appropriate web portal or dial-in the correct call center number. The Company reserves the right to discontinue or introduce any of the modes of booking Taxi
• You will not use the taxi for any unlawful purpose; or in any way that interrupts, damages impairs, or renders the taxi less efficient.
• You will refrain from doing anything which we reasonably believe to be disreputable or capable of damaging our reputation;
• You acknowledge that we have limited control over the nature and content of information and chat transmitted or received by you or other users of Taxi. Although we reserve the right to do so, we do not monitor such content in the usual course of business and will not be liable for any such content. If you have a complaint about another user please contact us via the application.
• You will comply with all applicable laws;
• You will treat the Drivers introduced to you through us with respect and not cause damage to their taxi or engage in any unlawful, threatening, harassing, abusive behavior or activity whilst using their Taxi or the Service;
• You will compensate and defend us fully against any claims or legal proceedings brought against us by any other person as a result of your breach of these Terms.
• You agree that the Company does not assure you of the availability of a Taxi even after accepting and/or confirming the booking.
• Please note that we are not responsible for the behavior, actions, or inactions of Drivers of Taxis, or the quality of Cabs that you may use.
• By using the mobile application of the Company, you further agree that:

• • You will download the application for your sole, personal use and will not resell it to a third party;
  • You will not authorize others to use your account;
  • You will not assign or otherwise transfer your account to any other person or legal entity
  • You will not use an account that is subject to any rights of a person other than you without appropriate authorization;
  • You will not use the application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes;
  • You will not use the application to cause nuisance, annoyance, or inconvenience;
  • You will not impair the proper operation of the network;
  • You will not try to harm the application in any way whatsoever;
  • You will not copy, or distribute the application or other Company content without written permission from Company;
  • You will keep secure and confidential your account password or any identification we provide you which allows access to the application;
  • You will provide us with whatever proof of identity we may reasonably request;
  • You will only use an access point or 3G data account (AP) that you are authorized to use;
  • You will not use the application with an incompatible or unauthorized device;
  • You will comply with all applicable laws from your home nation, the country, state, and/or city in which you are present while using the application.

The Company reserves the right to immediately terminate the use of the application should you not comply with any of the above rules.

You can check our fare via.

• Our mobile App
• Through the website chikucab.com
• For one-way routes, kindly visit https://chikucab.com/taxi/one-way-cabs/

You can generate your booking ticket through the Chiku Cab website/mobile app or can get a generated ticket with the help of our customer support executive.

You will receive the booking confirmation ticket through SMS/email/WhatsApp.

You can get a booking done over call; however, you can book a cab on your own through the Chiku Cab website/mobile app.

Yes, you will need to pay just 18% amount in advance for the confirmation of your booking.

You need to book a cab at least three hours prior to your journey time. However, Chiku Cab suggests customers book an outstation cab as soon as their trip is confirmed to get better rates and even discounts too.

At Chiku Cab, you can book and travel in Outstation cabs. One-Way cab, Round trip, and Airport transfer as per your choice and convenience are provided at economical and affordable taxi fare.

Few more reasons for it:

• Easy online booking
• Verified and Professional Drivers
• All cabs are new and A.C
• We follow all the safety issues of the customer
• 24*7 customer support with no hidden policy
• Online Payment mode (with a valid ticket, and invoice)

Yes, at least any one ID Proof which is Govt approved like:

• Adhar Card
• PAN Card
• Voter ID

No, you can use our service fully without the need to register; only you need to provide your details at the time of booking.

Chiku Cab normally sends you cab details (cab number, cab model, RC details, Cab photo if required) and driver information (Driver name, Driver number, DL, Adhar) at least 3 hours before pick-up time on your WhatsApp number, email, and SMS.

Toll-Tax is charged by NHAI & respective authorities for using National & State Highways.

It is not included in the Outstation trip, One-Way Trip, or Round Trip Fares. It needs to be directly paid by the Guest @ Toll-Booths.

Toll-Tax & Parking Charges are not included in the invoice. Please collect Toll-Tax receipts directly @ Toll-Booths. State tax paid by the customer is always extra.

Note: For One Way Trips, Only One-Way Toll Tax is applicable.

You can make changes to your booking directly through your Chiku Cab customer account or call our customer support team 844-844-5504 or mail us info@chikucab.com

The software support charge is the Chiku Cab mobile application maintenance charge that is paid monthly in the first week of each month.

You need to pay Rs. 300/- as a monthly software support charge each month.

If you don't pay the monthly software support charge, your application & vendor-ship account will be blocked for that particular month & your whole Wallet amount will also be deducted on a temporary basis until you pay that charge. Once you paid, the same amount will be added again.

Yes, it is mandatory to pay each month to keep your application active & updated.

No, you can't get bookings without paying a software support charge until & unless you don't pay the same.

Do I need to make payment in advance to book Outstation cab, One Way, Round Trip with Chiku Cab

Yes, you will need to pay just 18% amount in advance for confirmation of your booking.

How can I pay the advance amount

You can pay the advance amounts through highly secure payment GATEWAYs (PAYU, INSTAMOJO) or UPI ID, GOOGLE Pay, PAYTM, or Phone pe. You can also transfer the advance amount to our current account.

What is peak season? Are the prices different during the peak season

Peak season means when cabs are not available at a normal rate.

No, rates are not different during the peak season, but discount coupons or other benefits are not provided.

How much Chikucab cost for driver night charge

Driver Night charge is conditional if applied when the driver drives after 9 p.m to 6 a.m

250/- for COMPACT, SEDAN, SUV

300/- for Assured cabs

It is always extra because it is conditional

Do I need to pay for extra pick up and drop during the outstation cab booking

Yes, it is applicable only for One-way cab booking, Airport transfer, and Local cab. It is not applicable for Round trips, multicity, taxi packages. You have to pay 250/- for every extra pick-up or drop

Do I need to pay for a carrier for outstation cab booking

Yes, you have to pay extra for the carrier, and the rate will depend on the cab category.

300/- for Compact and Sedan cab

500/- for SUV cab

How can I book cheap cabs through Chiku Cab?

Chiku Cab helps you with online outstation(Round trip/One way), Local, Airport transfer, Taxi packages, and Tour packages at the lowest taxi fare, comparatively much lower than other online-based companies, local tour operators & taxi operators. Chiku Cab will also provide a Discount coupon for every outstation /Local/Taxi package/Tour package booking.

How is the total taxi fare calculated for outstation taxi service?

Outstation taxi fares constitute various components as below:

• Base Fare Rate: This is the base rate that will be charged on every outstation traveled with a minimum charge. The rate varies with car models and operators.
• Minimum KM charged per day: There is a minimum distance that will be charged for every day of usage. In case the actual traveled distance is higher, the latter will be charged. Generally, the minimum distance charged per day is 250KM but it will change according to the city and state (in a few cities and states it will be 300 km).
• Please consider the following example for clarity: If you are using the vehicle for 3 days the minimum we will charge you for is 3*250=750 Km,
• In case your actual usage for the three days (combined) is less (say 500 Km) we will still charge you for 750 Km and in case your usage is higher than 900, we will charge you for your actual KM used.
• Daily Driver allowances: For intercity travel, customers need to pay driver allowances. The allowance amount varies with the operator. Some operators might also have separate day and night allowances.
• Toll, parking, and state taxes: These will be charged on the actual at the end of the journey. You need to settle this with the driver in return for the relevant receipts. You can always call us on our helpline in case of any discrepancy.
• Definition of a day: Day is defined as 12 midnight to the next day 12 midnight for all calculation purposes.
• Extra K.m charge is also mentioned in your ticket
• GST 5% is also applicable on every booking

Local / Airport Transfer taxi fares constitute various components as below:

• Base fare: This is the base rate that will be charged. The base fares are generally available as 6-hour 60 KM and 8-hour 80 KM packages, 12 hours 120k.m
• Additional KM charges: In case the actual travel is more than the KM mentioned in the base package, an additional amount per additional KM needs to be paid.
• Additional hour charges: In case the actual hours are more than the usage hour mentioned in the base package, an additional amount per additional hour needs to be paid.
• Toll and parking charges: These will be charged on actual at the end of the journey. You need to settle this with the driver in return for the relevant receipts. You can always call us on our helpline in case of any discrepancy.
• Driver Day charge: For every Local taxi package Driver DA charge is applicable; it will be 250/-
• Driver Night charges: If the driver drives after 9 p.m to 6 a.m then a driver night charge is applicable
• GST 5%: As per Govt norms, it is applicable

You may cancel your booking with us any time before your scheduled date and time of pickup. This may be done using the Chiku Cab mobile app/website by logging in with your registered credentials or by emailing

However, Chiku Cab maintains a ZERO cancellation policy, and this cancellation amount shall be credited to the customer's Chiku Cab account as Chiku coins (credits) which may be redeemed in part/full with any other Chiku Cab booking(s) in the future.

Usage of Chiku coins shall be subject to terms and conditions as laid down on our website. A customer may log in to www.chikucab.com using his login credentials to check his Chiku coins balance.

If your booking is canceled within 4 hr of the scheduled pick-up date and time, it shall be treated as a NO-Show by the customer. No refund shall be applicable in such cases, and the entire booking amount/advance shall be treated as cancellation charges.

If your booking is canceled prior to between 4 and 24 hours of the scheduled pick-up time and pick-up date, a cancellation charge equivalent to 15% of the booking amount or the actual advance amount received from the customer, whichever is less, shall be applicable. The balance, if any, shall be returned as Chiku coin in the customer's Chiku Cab account within 21 days

If Driver Details Share then NO REFUND is applicable

If your booking is canceled after you have been matched with your Driver/Vendor and taxi, it shall be treated as a NO-SHOW by the customer. NO-REFUND shall be applicable in such cases, and the entire booking/Advance amount shall be treated as cancellation charges

However, Chiku Cab maintains a Zero Cancellation Policy and this Cancellation Amount shall be credited to the Customer's CHIKUCAB account as Chiku Coins (Credits), which may be redeemed in part/full with any other Chiku Booking(s) in the future. Usage of Chiku Coins shall be subject to terms and conditions as laid down on our website Chiku Cab. A Customer may log in to Chiku Cab, using his login credentials to check his Chiku Coins Balance.

Whenever you postpone your booking due to some personal or other reasons, your booking will update according to your requirement, and it will not be treated as a canceled booking. For more details, you can call us 844-844-5504/628-082-0037

All the cancellation requests for the taxi package/tour package should be done via email at info@chikucab

In case the tour/taxi package gets canceled 30 or more days before the tour date, then 100% of the total amount will be refunded to the Customer's CHIKUCABS account as Chiku Coins (Credits) within 30 days.

In case the booking gets canceled between 7 to 15 days before the tour date, then 50% of the advance amount will be deducted, and the rest will be returned to the Customer's CHIKUCABS account as Chiku Coins (Credits) within 21 days.

In case the booking gets canceled between 2 to 6 days before the tour date, then 75% of the advance amount will be deducted, and the rest will be returned to the Customer's CHIKUCABS account as Chiku Coins (Credits) within 21 days.

In case the Taxi package/Tour packages/holiday package gets canceled between 16 to 30 days before the tour date, then 25% of the advance amount will be deducted, and the rest will be returned to the Customer's CHIKUCABS account as Chiku Coins (Credits) within 21 days.

In case the booking gets canceled between 1 to 48 hours, then NO REFUND will be applicable.

After Sharing Driver/Vendor details NO REFUND is applicable.

Yes, you can cancel your booking trip in the middle of the journey, but you will need to pay the full booking amount to Chiku cab. If you don't pay the estimated booking amount, will I have to pay the full booking amount in such a case?

However, Chiku Cab maintains a Zero Cancellation Policy, and this Cancellation Amount shall be credited to the Customer's CHIKUCAB account as Chiku Coins (Credits), which may be redeemed in part/full with any other Chiku Booking(s) in the future. Usage of Chiku Coins shall be subject to terms and conditions as laid down on our website Chiku Cab. A Customer may log in to Chiku Cab, using his login credentials to check his Chiku Coins Balance.

If you are eligible for a refund according to our cancellation policy than All the refund requests are processed within 21 days

If you are eligible for a refund according to our cancellation policy, kindly mail us.

NO-SHOW case means the customer avoids the trip even if everything is assigned for the trip. If there is a NO-SHOW from your end, i.e., you are not at the pick-up location and/or your assigned driver is unable to get in touch with your registered phone/alternate number on the scheduled pick-up date and time. The driver shall wait for a reasonable period of half an hour from the scheduled booking time and therefore may treat the booking as canceled with no refund

For a Multicity trip, the charge for the starting day (which means a one-day running charge) would be deducted from the total advance amount, and the rest refund will be issued as CHIKU coins to the user id.

If driver details share then NO REFUND is applicable

If cab booking is done on Urgent notice, i.e., within 1-6 hours of the journey schedule and canceled from the customer's end, No refund is applicable.

Maybe if cabs are not available but after discussion with the customer.

No refund process is applicable on the updated ticket/revise charges.

However, if required, the jurisdiction for any kind of dispute with CHIKU MOBILITY INDIA PVT LTD would be Varanasi district court only.

NO, we require a valid pickup address. For the security of the driver, we do not accept street intersections as a pickup address.

At the pickup time, you must check the ID of the driver and confirm the License number which we provide to you. Also, check the number plate and cab model at the start of the trip. Do not ride if the vehicle does not match what we provided you earlier.

Do not ride if the vehicle and driver information do not match. We shall not be responsible or liable in any manner if you choose to ride in a vehicle that is not commercially licensed or ride with a driver other than the one assigned to you. Kindly inform us urgently at 844-844-5504 / 628-082-0037

Chiku Cab is proud of its on-time performance, but some time-sensitive situations involve an Airport pick/drop or meeting/exam at your destination. Please budget for additional time (usually 30 min traffic delays for every 2 hr of estimated travel time) and also let us know as a special request when making your booking. We will make additional efforts to ensure that we are vigilant and ensure safe and punctual transit for you. If in any case your cab is delayed, then we change the cab with immediate effect.

All the cabs of Chiku Cab are new, not less than 3 years old, and every cab is regularly inspected along over 60 different points. However, breakdowns cannot be anticipated and do happen. Chiku Cab expeditiously arranges a backup to ensure that your travel plans continue with the least possible delay.

Please verify the opening KM and closing KM and also mention it on the duty slip.

The assigned driver and cab will wait for 30 minutes at your pickup address normally, but after 30 minutes, waiting charges will apply automatically. Waiting charges are billed on an hourly basis at Rs. 250/-.

If you have any problem with the assigned cab and driver, kindly call our customer support at 844-844-5504 / 628-082-0037. We will provide you with alternate solutions as soon as possible.

For one-way trips, we do not provide multiple pick up and drop, but for taxi package/round trip, it will be applicable. In the case of One way, if you want multiple pickups and drops, then it will be chargeable at Rs. 250.

You get your invoice automatically when your trip is completed.

NO, Chiku Cab provides only A.C cabs.

NO, CNG cabs are not allowed in Hill areas or on non-CNG routes.

Chikucab provides 5 (FIVE) major categories in CNG & DIESEL segments:

• COMPACT
• SEDAN
• PRIME SEDAN
• SUV
• PRIME SUV

Luggage to be carried not more than (2 small or 1 big bag in a compact(D)), 4 small or 2 big bags in Sedan(D), and 6 small or 3 big bags in SUV. But for CNG, a carrier is required (extra charge of 300/-).

Chiku Cab provides an ASSURED cab category. In this category, we provide 3 different cab groups given below:

• COMPACT
• SEDAN
• SUV

In this category, you can book specific cabs according to your choice. For an ASSURED category, we provide highly professional drivers, they must be in uniform, and the cab should not be more than 1.5 years old.

You can book our cab services via:

1. www.chikucab.com
2. Android-based mobile app
3. Customer support number 844-844-5504

You can check our fare via:

• Our mobile App
• Through the website chikucab.com
• For one-way routes, kindly visit https://chikucab.com/taxi/one-way-cabs/