- Online Payment Link for Advance Payment: https://chikucab.com/payment.html
- Mobile App Link: https://play.google.com/store/apps/details?id=com.techi.chikucab
- For Driver Booking:
- For one-way driver booking, customer must provide a return confirm ticket:
- (A) For 300KM: Bus or Sleeper Class Ticket
- (B) For above 300KM: Sleeper Class Ticket
- Terms & Conditions: https://chikucab.com/hire-driver/terms-and-condition.php
- Cancellation & Refund Policy: https://chikucab.com/hire-driver/cancellation-and-refund-policy.php
- According to government guidelines, BS3 (Petrol Model) and BS4 (Diesel Model) cabs are banned in Delhi and neighboring areas to control pollution. Due to this, there is a shortage of cabs. The company may provide alternative options for such cab categories. If the customer denies accepting such alternative cabs, it will be considered as a "No Show" case, and no refund will be applicable.
- Driver Night Charges:
- 250/- for Sedan
- 300/- for SUV
- 500/- for Tempo Traveller
Extra charges are paid by the customer.
- For Dham bookings:
- Customers are responsible for getting registration through the government portal for Dham entry. Chiku Mobility is only a cab service aggregator and is not liable for the same. If any booking is canceled due to customer registration issues, it will be considered a "No Show" case, and no refund will be applicable.
- It is mandatory for the driver to get a Cab entry pass for Dham entry at the respective entry location during the journey. This process can take time. If the cab gets delayed due to this reason in heavy traffic, Chiku Mobility is not responsible. If the customer cancels the booking due to this reason, no refund will be applicable.
- For one-way driver booking, customer must provide a return confirm ticket:
- (A) For 300KM: Bus or Sleeper Class Ticket
- (B) For above 300KM: Sleeper Class Ticket
- 250/- for Sedan
- 300/- for SUV
- 500/- for Tempo Traveller
- Customers are responsible for getting registration through the government portal for Dham entry. Chiku Mobility is only a cab service aggregator and is not liable for the same. If any booking is canceled due to customer registration issues, it will be considered a "No Show" case, and no refund will be applicable.
- It is mandatory for the driver to get a Cab entry pass for Dham entry at the respective entry location during the journey. This process can take time. If the cab gets delayed due to this reason in heavy traffic, Chiku Mobility is not responsible. If the customer cancels the booking due to this reason, no refund will be applicable.
- Pay 50% during pick-up and the remaining 38% before return.
- 18% advance payment is non-refundable if the customer cancels or refuses service after booking.
- The dispatch team will provide the total estimated fare, including toll tax and state taxes/permits, to be paid to the vendor. If ignored or denied at the time, it will be considered a "No Show" case, and no refund will be applicable.
- Hatchback/Sedan: Rs. 3.5 per minute after 45 minutes
- SUV/Innova: Rs. 4 per minute after 45 minutes
- Tempo Traveller: Rs. 10 per minute after 45 minutes
- New Model Ertiga, Toyota Innova (6+1 seater), Mahindra Marazzo, Mahindra Xylo, Scorpio, or similar vehicles based on availability.
- Innova Crysta (6+1 seater), Toyota Innova (6+1 seater), New Model Ertiga (2020/2021 models), Mahindra Marazzo, Tata Hexa, or similar vehicles based on availability.
- Compact: Rs. 10/km
- Sedan: Rs. 11/km
- SUV: Rs. 15.5/km
- Premium SUV: Rs. 16/km
- Prime SUV (A): Rs. 16.5/km
- Rs. 250/- for regular vehicles
- Rs. 500/- for Tempo Traveller
- Compact: 2 small bags or 1 big bag
- Sedan: 4 small bags or 2 big bags
- SUV: 6 small bags or 3 big bags
- No smoking or drinking during the trip.
- Sleeping on the front seat is not allowed.
- Do not force the driver to overspeed during the trip.
- Seatbelts must be worn during the trip.
- Timeliness, safety, continuity, or quality of the trip.
- Vehicle or driving conditions, or trip cancellations by the Cab Operator.
- Lost, stolen, or damaged baggage.
- Cab Operator providing a different type of cab.
- User waiting at the wrong boarding point or being dropped at the nearest location due to unavoidable circumstances.
- Accidents, loss of life, or damage caused by the Cab Operator.
- Sedan/SUV: ₹250/hr after 30 minutes (billed hourly).
- Tempo Traveller: ₹500/hr after 30 minutes (billed hourly).
- Sedan/SUV: ₹250 per pick-up/drop.
- Tempo Traveller: ₹500 per pick-up/drop.