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Category Coupon Code Offer Details Range Offer Validity
ROUND_TRIP Ayodhya022 Get ₹800 off on Taxi service in Ayodhya 6200 to ₹10000 31 May, 2025

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How to avail the offer?

Terms & Conditions

  • Online Payment Link for Advance Payment: https://chikucab.com/payment.html
  • Mobile App Link: https://play.google.com/store/apps/details?id=com.techi.chikucab
  • For Driver Booking:
    • For one-way driver booking, customer must provide a return confirm ticket:
      • (A) For 300KM: Bus or Sleeper Class Ticket
      • (B) For above 300KM: Sleeper Class Ticket
  • Terms & Conditions: https://chikucab.com/hire-driver/terms-and-condition.php
  • Cancellation & Refund Policy: https://chikucab.com/hire-driver/cancellation-and-refund-policy.php
  • According to government guidelines, BS3 (Petrol Model) and BS4 (Diesel Model) cabs are banned in Delhi and neighboring areas to control pollution. Due to this, there is a shortage of cabs. The company may provide alternative options for such cab categories. If the customer denies accepting such alternative cabs, it will be considered as a "No Show" case, and no refund will be applicable.
  • Driver Night Charges:
    • 250/- for Sedan
    • 300/- for SUV
    • 500/- for Tempo Traveller
    Extra charges are paid by the customer.
  • For Dham bookings:
    • Customers are responsible for getting registration through the government portal for Dham entry. Chiku Mobility is only a cab service aggregator and is not liable for the same. If any booking is canceled due to customer registration issues, it will be considered a "No Show" case, and no refund will be applicable.
    • It is mandatory for the driver to get a Cab entry pass for Dham entry at the respective entry location during the journey. This process can take time. If the cab gets delayed due to this reason in heavy traffic, Chiku Mobility is not responsible. If the customer cancels the booking due to this reason, no refund will be applicable.
  • Advance payment is required for booking confirmation within 48 hours of ticket generation. Post 48 hours, unpaid tickets become null and void. However, it is at the sole discretion of the company whether to consider unpaid tickets.
  • Driver, vendor, and vehicle details will be shared up to 45 minutes before departure. If the driver or cab that reaches you for pick-up is different from the communicated details, do not board the cab and call for assistance.
  • Verify the opening & closing time/KMS readings of the journey.
  • Balance payment must be made to the driver/vendor at the beginning of the journey. Before payment, verify driver and cab details. If there is a mismatch, coordinate immediately with Chiku Cab at the provided numbers (844-844-5504/6280820037/9818022327).
  • For Tempo Traveller/Volvo Bus/Luxury Tempo Traveller:
    • Pay 50% during pick-up and the remaining 38% before return.
  • Customers must collect receipts from the driver for any extra charges paid directly. Chiku Cab is not liable to provide invoices for such amounts.
  • All tickets issued are non-transferable. Customer names must include their own mobile numbers and valid email IDs. If incorrect information is found after booking, Chiku Mobility India Pvt Ltd will not provide services, and no refund will be applicable.
  • For Tempo Traveller/Luxury Bus/Luxury Tempo Traveller bookings:
    • 18% advance payment is non-refundable if the customer cancels or refuses service after booking.
  • If the customer pays any amount to the vendor/driver without informing the company, Chiku Mobility India Pvt Ltd is not responsible for such payments.
  • It is mandatory for the actual customer and driver to submit a completely filled, properly signed, and dated duty slip and feedback form at the end of the trip. In the absence of a duty slip, Chiku Mobility India Pvt Ltd will not entertain any disputes regarding the trip.
  • For Tempo Traveller/Luxury Bus/SUV bookings:
    • The dispatch team will provide the total estimated fare, including toll tax and state taxes/permits, to be paid to the vendor. If ignored or denied at the time, it will be considered a "No Show" case, and no refund will be applicable.
  • Payments should only be made to Chiku Cab's current account or authorized gateways like Paytm, Google Pay, PhonePe, or Instamojo Gateway. If payment is made to unauthorized accounts or modes, Chiku Mobility India Pvt Ltd is not responsible.
  • Replacement vehicles are subject to availability and provided within city limits in case of mechanical errors. For errors outside city limits, replacement vehicles will not be provided, and rental charges will still apply. The company's decision on replacement vehicles is final.
  • Rates are subject to change depending on fluctuations in diesel/petrol/CNG prices and tax/parking prices in India.
  • If the vehicle is not in good condition at pick-up, inform the company via phone or email before starting the trip.
  • Tour/Trip costs do not include insurance premiums. Customers are advised to arrange insurance coverage at their own cost.
  • Chiku Mobility India Pvt Ltd is not liable for physical injuries, loss of life, or any kind of accidents, delays, discomfort, or increased expenses during the trip.
  • CHIKU MOBILITY INDIA Pvt Ltd is not responsible for any delays or alterations in the trip/tour or expenses incurred (directly or indirectly) due to natural hazards, flight cancellations, transport breakdowns, heavy traffic, or wedding times.
  • If a client along with their family is compelled to discontinue the tour due to any reason, including illness, death, or loss of travel documents, no claim shall be entertained for the refund of unutilized services. Even if the client is unable to reach the point of commencement of the tour, no refund will be applicable.
  • No refund or changes will be accepted at the last minute for a trip/tour starting, after starting, or during the trip.
  • Drivers, vendors, or CHIKU MOBILITY INDIA Pvt Ltd can cancel a ride request if they wait 45 minutes at the pickup location or if incorrect pickup details are provided, or the customer is unreachable via the phone number, mobile, or email provided. Cancellation fees may apply:
    • Hatchback/Sedan: Rs. 3.5 per minute after 45 minutes
    • SUV/Innova: Rs. 4 per minute after 45 minutes
    • Tempo Traveller: Rs. 10 per minute after 45 minutes
    Alternatively, the entire advance amount may be forfeited as a cancellation fee at the sole discretion of CHIKU MOBILITY INDIA Pvt Ltd.
  • Regular rates are not valid during festivals, weekends, or peak seasons.
  • The mentioned rates are not applicable for Chardham, Leh-Ladakh, Jammu and Kashmir, or the upper parts of Himachal and Uttarakhand.
  • CHIKU MOBILITY INDIA Pvt Ltd provides a technology platform that connects travelers with cab/taxi/bus operators and does not own any taxis or buses.
  • Estimated fare amount is the minimum bill amount a customer must pay for the booking. The total fare may vary due to toll taxes, route/destination changes, traffic delays, or other factors. The fare does not include waiting fees.
  • Extra KM charges, if applicable, must be paid as per the norms mentioned on the ticket.
  • Cabs may be changed in case of unavailability or breakdown. Upgrades or downgrades will be based on availability, but the booking amount will remain unchanged. Images of vehicles shared before booking are only for reference.
  • CHIKU MOBILITY INDIA Pvt Ltd reserves the right to change driver or vehicle details before boarding in case of breakdown or other genuine reasons. No cancellation requests will be entertained in such cases.
  • If the driver or vendor demands undue payment, customers are requested to verify with the customer support team (844-844-5504, 6280820037, 9818022327, 7355323618) before making extra payments. CHIKU MOBILITY INDIA Pvt Ltd is not responsible for any extra payment made without company knowledge.
  • All support or grievance calls must be voice calls only.
  • CHIKU MOBILITY INDIA Pvt Ltd is not responsible if the customer fails to check the starting and closing KM readings and the driver demands extra charges.
  • Customers are advised to properly sign the duty slip, including starting KM, closing KM, driver name, cab number, driver number, and driver feedback.
  • Booking is not confirmed unless advance payment is made at least 6 hours before the scheduled journey.
  • In the SUV (Comfort) category, CHIKU MOBILITY INDIA Pvt Ltd provides:
    • New Model Ertiga, Toyota Innova (6+1 seater), Mahindra Marazzo, Mahindra Xylo, Scorpio, or similar vehicles based on availability.
  • In the SUV (Premium) category, CHIKU MOBILITY INDIA Pvt Ltd provides:
    • Innova Crysta (6+1 seater), Toyota Innova (6+1 seater), New Model Ertiga (2020/2021 models), Mahindra Marazzo, Tata Hexa, or similar vehicles based on availability.
  • Booking requests may be accepted or rejected depending on availability.
  • The company reserves the right to terminate or cancel any booking without prior notice or reason.
  • CNG cabs are available only on CNG routes. On non-CNG routes, extra charges will apply as per the diesel cab category:
    • Compact: Rs. 10/km
    • Sedan: Rs. 11/km
    • SUV: Rs. 15.5/km
    • Premium SUV: Rs. 16/km
    • Prime SUV (A): Rs. 16.5/km
  • If a booking is canceled after the driver and taxi details have been shared, it will be treated as a "No Show" by the customer. No refund will be applicable, and the entire advance amount will be treated as a cancellation fee.
  • For the cancellation policy, visit: https://chikucab.com/cancellation-policy.html
  • For detailed information, kindly visit our FAQ section.
  • For Terms and Conditions, kindly visit our T & C webpage.
  • All refunds, if any, will be made through CHIKU COINS (customer wallet amount) or a credit voucher redeemable on future use anywhere in India.
  • Do not call the helpdesk/reservations desk for refunds or cancellations. Bookings cannot be canceled by representatives. Email support@chikucab.com for assistance.
  • For refund details, visit the Refund Policy Page or the FAQ page.
  • If eligible for a refund based on the "Cancellation Policy," the refund will be credited to your CHIKU wallet within 21 days. For issues, email support@chikucab.com.
  • For booking cancellations, customers must cancel using their registered mobile number through their CHIKUCAB customer account. For issues, email support@chikucab.com before the journey schedule.
  • Drivers may request identification; customers must carry government-issued ID proof.
  • Zero cancellation charges apply if canceled 24 hours before the journey schedule. However, a 5% processing fee will be deducted, and the remaining amount refunded as CHIKU COINS to your wallet.
  • If the assigned driver/vendor cancels the ride at the last hour without a valid reason and CHIKU MOBILITY INDIA Pvt Ltd fails to arrange another cab, the entire advance amount will be refunded as CHIKU COINS, usable anytime in the future.
  • If cancellation is due to external unavoidable factors (epidemics, floods, fire, strikes, etc.), the total advance payment will be refunded as CHIKU COINS, usable without expiry.
  • Toll tax and state tax for both ways must be paid by the customer as per actuals. For regular one-way routes, only one side toll/state tax is applicable.
  • Changing pickup time or date with the driver without informing the company will void company responsibility for issues arising from the change.
  • Drivers may be delayed (30-60 minutes or more) due to traffic, natural calamities, or other uncontrollable factors. CHIKU MOBILITY INDIA Pvt Ltd will not be responsible for cancellations or delays in such cases, and no refund will be issued.
  • At the time of pickup, verify the driver’s identification and the car’s license plate. Do not ride if the vehicle is not commercially licensed.
  • Do not ride if the driver or vehicle details do not match the assigned information. CHIKU MOBILITY INDIA Pvt Ltd is not liable for issues if the customer rides in an unlicensed vehicle or with an unassigned driver.
  • CHIKUCAB is only responsible until the driver and customer match for the journey to start. The company is not liable for events after this point.
  • "One day" is defined as a calendar day from midnight to midnight.
  • Distance will be calculated from "Garage to Garage."
  • Night travel from 10 P.M. to 6 A.M. incurs a driver night charge:
    • Rs. 250/- for regular vehicles
    • Rs. 500/- for Tempo Traveller
  • Luggage limits:
    • Compact: 2 small bags or 1 big bag
    • Sedan: 4 small bags or 2 big bags
    • SUV: 6 small bags or 3 big bags
  • Vehicles with carriers incur an additional cost of Rs. 300/- per day. Availability is not guaranteed.
  • Extra KM charges apply as per norms if the distance exceeds the limit.
  • Toll tax, state tax (border tax), and parking charges are payable by the customer and not included in the booking amount.
  • Estimated fares may change without prior notice if fuel costs increase.
  • The driver will not allow additional passengers or luggage beyond the vehicle's stated capacity.
  • Parking, airport entry fees, or other entry fees are not included in the booking ticket and are payable by the customer.
  • For Value or Economy services, vehicle categories are assured, but specific models are not guaranteed unless explicitly reserved and paid for.
  • Specify requirements such as passenger count and luggage at the time of booking to ensure suitable vehicle allocation.
  • No cancellations or refunds are allowed for bookings made during special occasions (e.g., Dussehra, Diwali, New Year, etc.).
  • After assigning the driver and cab, no refund will be issued if the duration is less than 4 hours.
  • A.C. will be turned off in hill areas.
  • CNG cabs are not allowed in hill areas or non-CNG routes. Fueling time for CNG vehicles is included in the journey duration.
  • Drivers will manage their food and lodging.
  • Base fare includes fuel, taxi rent, service, and booking charges.
  • The company may cancel bookings if no cab is available at the scheduled time.
  • CHIKUCAB is not liable for material or immaterial losses during trips.
  • Changes to car type, trip duration, or itinerary must be communicated and confirmed in advance. New booking tickets or fare details will be provided upon confirmation.
  • If you wish to decrease your trip duration, inform CHIKUCAB in advance. However, you will need to pay the minimum estimated amount mentioned on your booking ticket.
  • CHIKUCAB is not responsible for refunds or vouchers in cases where you give money or goods to the driver outside the invoice terms. CHIKUCAB is not liable for damages arising from such actions.
  • CHIKUCAB is not responsible for any loss or damage during the ride caused by the driver (third-party agency). However, CHIKUCAB will assist reasonably to help recover your loss or damage.
  • CHIKUCAB reserves the right to withhold the full advance amount paid for any misbehavior or misconduct (physical, verbal, or mental) with the driver. CHIKUCAB and the driver reserve the right to take legal action if necessary.
  • Behavioral guidelines:
    • No smoking or drinking during the trip.
    • Sleeping on the front seat is not allowed.
    • Do not force the driver to overspeed during the trip.
    • Seatbelts must be worn during the trip.
  • Requests for changes in the trip itinerary must be communicated directly to the company, not negotiated with the driver.
  • Customers with disabilities, illnesses, or medical conditions should inform CHIKUCAB before booking to ensure the suitability of the trip package.
  • CHIKU MOBILITY INDIA Pvt Ltd does not operate cab services directly. It facilitates services by partnering with Cab Operators/Vendors.
  • The responsibility of obtaining necessary licenses, approvals, insurance, and permits lies solely with the Cab Operators/Vendors.
  • CHIKUCAB is not liable for claims related to:
    • Timeliness, safety, continuity, or quality of the trip.
    • Vehicle or driving conditions, or trip cancellations by the Cab Operator.
    • Lost, stolen, or damaged baggage.
    • Cab Operator providing a different type of cab.
    • User waiting at the wrong boarding point or being dropped at the nearest location due to unavoidable circumstances.
    • Accidents, loss of life, or damage caused by the Cab Operator.
  • CHIKUCAB will not provide proportionate refunds for uncovered distances in case of cab breakdowns or accidents where no alternative arrangement is made.
  • Waiting charges:
    • Sedan/SUV: ₹250/hr after 30 minutes (billed hourly).
    • Tempo Traveller: ₹500/hr after 30 minutes (billed hourly).
  • Only one 30-minute break is allowed during the journey.
  • Extra pick-up/drop charges:
    • Sedan/SUV: ₹250 per pick-up/drop.
    • Tempo Traveller: ₹500 per pick-up/drop.
  • Customers are requested not to pressurize drivers to exceed 80 km/hr as per government norms.
  • CHIKUCAB does not guarantee travel time to the destination under any circumstances.
  • Provide the one-time password (OTP) to the driver to start the trip.
  • For clarifications, contact us at 844-844-5504 or write to us.
  • CHIKUCAB is not a party to disputes between vendors and customers. For disputes involving CHIKUCAB, the jurisdiction will be Varanasi.
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